Consultation and analysis ensure smarter, greener, safer more productive building and facilities operations.
ensure safer, more productive operation of buildings and facilities through careful consultation and analysis.
Metro Global is a leading provider of Hospitality Management solutions, conducting operations in Asia Pacific, Europe, the Middle East and North America.
Our vast experience and expertise support our six core businesses – Asset Management, Property Management, Hospitality Services, Procurement Services, Information Technology Solutions and Hospitality Education.
Competent and knowledgeable staff delivers the most efficient and professional hospitality services.
A highly tailored approach to procurement services alongside quality products and excellent value.
Integrated, customised IT solutions that make technology an asset for your business.
Hospitality education dedicated to raising the quality standards across the globe and offering a rewarding and progressive career path.
Singapore, 12 June 2017 – Metro Global partners with global tech company Lifestylepanel to overhaul guest engagement services in…Read more
Singapore, 12 June 2017 – Metro Global partners with global tech company Lifestylepanel to overhaul guest engagement services in resorts and hotels.
Lifestylepanel (LSP) – which is fast emerging as an ‘Uber-style’ disruptor of the lucrative worldwide in-house guest sales and services sector, has developed a cutting-edge television-based platform which will effectively replace concierge and old-school entertainment compendiums.
The platform gives guests the ability to access a full suite of services such as information on hotel services and specials, nearby entertainment and events, wireless internet and video on demand – including access to personal movie streaming accounts like Netflix.
LSP is already in use throughout Australia, New Zealand, South East Asia and the United States, and a new partnership with Metro Global is expected to help the company achieve its target of 54,000 rooms over the next two years.
Metro Global and its strategic partners hold the hospitality management rights to 6,000 rooms in seven countries, including Europe and the Middle East, which are untapped markets for LSP.
Jerry Xu, Director and Chief Operating Officer, Metro Global says “We are elated to be partnering Lifestylepanel. The brand is delivering an invaluable solution, in the right space, at the right time.”
According to LSP CEO and Managing Director Ben Westaway, the resort industry is long overdue for a digital revolution in the guest services and engagement space and the partnership between Metro Global and LSP partnership with LSP will accelerate uptake in new markets.
“The majority of hotels and resorts are still relying on the old-school information compendium sitting on the coffee table or an ‘incomplete’ television and broadband service package to engage with and entertain their guests.
Metro Global’s partnership with LSP provides LSP with the opportunity to leverage respected relationships with hoteliers in untapped markets like Europe, the Middle East and China, where savvy travellers now expect fully integrated digital services and wireless communication technology.
“Lifestylepanel has already expanded quickly throughout Australia and South East Asia in partnership with major hotel brands like Wyndham, Accor, Best Western, Holiday Inn and Ramada, which are looking for a more complete, cost effective and tangible way to interact with their guests.
The Metro Global deal is a mutually beneficial partnership and the time is right for us to emerge as a solution for multi-national hotel and resort chains looking to improve their in-room offering.”
LSP provides a win-win service for both hoteliers and guests. Hotels can have the LSP platform installed without any additional cabling required and within just a few hours, for as little as $1.25 (USD) per room per day and revenue and savings in excess of $2.18 (USD) per room per day. LSP’s fee structure results in significantly better margins because they do not require any outlay up-front and they do not operate on a profit-share system like most of their competitors.
Guests have a much better holiday experience because they have access to all the information about what’s on at their hotel and in the surrounding area at the push of a button, along with a full catalogue of digital entertainment – including access to their own Netflix or similar TV streaming service.
It’s surprising really that it has taken the industry so long to offer a ‘digital concierge’ solution for customers who are becoming increasingly independent in making decisions about their holiday.
Lifestylepanel is the missing link between hoteliers and their guests, because it allows management to send recommendations, specials and other service prompts direct to the television and empowers customers to make more informed choices and potentially get better value during their stay.
Left to right: MG Chief Operating Officer Mr Jerry Xu, LSP Chief Executive Officer & Managing Director Mr Ben Westaway, MG Chief Executive Officer Mr Max Baer
METRO GLOBAL AND GROUP OF COMPANIES AKTAVEST PROPERTY MANAGEMENT ENTER STRATEGIC JOINT VENTURE TO PROVIDE ASSET MANAGEMENT, HOSPITALITY SERVICES AND PROCUREMENT SERVICESNovember 23, 2016
Singapore, September 6, 2016 – Metro Global Pte Ltd announced today that it has entered into a joint venture agreement with Grou…Read more
Singapore, September 6, 2016 – Metro Global Pte Ltd announced today that it has entered into a joint venture agreement with Group of Companies Aktavest Property Management (“Aktavest”), a Russian-grown enterprise to provide asset management, hospitality services and procurement services in Russia.
Aktavest Metro Global LLC (“AMG”), the joint venture company to be equally owned by Metro Global and Aktavest will be incorporated to offer asset management, hospitality services and procurement services whereby Metro Global will provide leadership and management to AMG. AMG will commence operations in managing a portfolio of properties which is provided and/or solicited from Aktavest.
This is a significant business milestone and Metro Global is very excited to collaborate with Aktavest to enter the Russian market and extend its international representation to Eastern Europe.
Aktavest is a Russian-grown enterprise with a diversified portfolio including property management and information technology solutions for facility management. It has been nominated “the Best Facility Management Company of Moscow of the Year in 2005”. In 2014, it received a special letter of acknowledgement from the President of Russian Federation, Vladimir Putin, for servicing Olympic hotels, Media Centre and Ski Jumps during the Winter Olympic Games in Sochi in 2014.
The company is present in 17 large cities of Russia including Moscow, Krasnodar, Sochi, Krasnoyarsk, Kazan, just to name a few, servicing 41 facilities with a total area of 1.5 million square meters.
About Metro Global
Metro Global is an international company headquartered in Singapore conducting operations throughout Asia Pacific, Europe, Middle East and North America. Metro Global boasts a diverse business portfolio which includes hotel management, asset management, property management, hospitality services, procurement services, information technology solutions and hospitality education.
- Phnom Penh Post, Thu 6 Oct 2016 Oxley Worldbridge and hospitality management company Metro Global have cemented their recently…Read more
– Phnom Penh Post, Thu 6 Oct 2016
Oxley Worldbridge and hospitality management company Metro Global have cemented their recently signed memorandum of understanding by yesterday linking a joint venture (JV) agreement which will see the hospitality management company oversee the maintenance and operations of the former’s The Bridge and The Peak projects.
Singapore-headquartered Metro Global, which specialises in asset, property and hospitality management, said it promised to offer better quality services for the real estate sector in Cambodia under the partnership with Oxley Worldbridge. Under the JV, Metro Global holds a 51 percent stake and Oxley Worldbridge has the remaining 49 percent interest.
Sear Rithy, chairman of Worldbridge Group, which is building The Bridge and The Peak projects, said Metro Global is a high-quality, established and reputable property management firm which aligns with the core values of his company.
“It’s been two years, and I have seen the potential of Metro Global. I have studied and found that in the future, Cambodia’s real estate market will prosper. Therefore, I have decided to partner with Metro Global.”
Explaining the potential of the JV, Rithy said, “We can learn from Metro Global because they have years of experience. Hence, I can manage my project, making it successful in Cambodia’s property sector.” He continued, “This venture is a key in attracting foreign investors to come to Cambodia.”
“I don’t want people to say that after the construction, The Bridge or the Peak is only good to look at first glance”. He said. “I want the residents who live there to live in a modern environment, in a comfortable, well-planned, and safe community. That’s why we need Metro Global because they are skilled.”
He raised many examples in Cambodia about how some apartments, condos, office space or hotel developers finish their construction, yet because they don’t have proper management, they have to manage their own services, which might make it uncomfortable and not up to standards for the residents.
While Metro Global operates throughout the Asia-Pacific, Europe, North America and the Middle East regions, the JV with Oxley Worldbridge represents its first foray into the Southeast Asian Market.
Metro Global’s chief operating officer, Jerry Xu, said “Cambodia is an exciting, up-coming market that has much room for growth.”
“With this growing economy, the Cambodian market needs something different,” Xu said, adding “there’s minimal competition at this stage.”
Xu said the partnership with Oxley Worldbridge represented the firm’s long-term commitment to not only the company, but also to the Cambodia market.
Metro Global COO Jerry Xu at the official joint venture press conference with Sear Rithy